TickIt

TickIt is a issue management & project tracking solution. Best suited for small to medium teams, it has some really cool features. There is a prebuilt dashboard for the Admin to have a holistic view of the project.

Users can create tickets, import tickets from other application via spreadsheets, add comments, add attachments for keeping a track of the issues. Out of the box three importance categories have been defined: Critical, High & Low. Tickets statuses can be open, Close, or on Hold. They can be reassigned to others and can be worked upon with collaboration.

Security features have been added so that only Admins or the Assignee can update the ticket details. Comments can be added by everyone. User access to the solution is managed by Admin. 

Certain feature updates are planned, that will be available via updates. One such update is logs, for updates to tickets. 

We at Acqrate developed this initially for internal use, and hence we are very confident in this product. We refined the solution over time and are very proud of how this turned out to be. As always, its our promise to support our customers in quick and seamless implementation of the solution and get you going on this.

You will have access to this product, guides for setting up and our assistance in implementation. Hope to hear from you. To know more about the solution & the pricing, please schedule a call with us and we will reach out to you ASAP. Remember, this is a No-Code product built using AppSheet. The customizations re limitless, and the pricing is based on the customization.